If you let Furkot direct you to vendors partnering with us to make a reservation or buy a product, you will see an option to claim your free Furkot Pass when you try to use one of the features available exclusively to Furkot Pass holders approximately 10 days after you completed your stay at the lodging reserved on Furkot or made a purchase.

If you don't, try the following remedies:

1. Wait at least 10 days after you completed your stay at the lodging reserved on Furkot or made a purchase. We rely on vendors to report booking transactions to Furkot. There is a delay between you making a reservation and a vendor reporting it to us. Some vendors report shortly after booking, some wait until you complete your stay, and others batch their reports, which can cause additional delay.

2. Furkot Pass as a reward is applied to the account that you were signed into when making a reservation or a purchase. If you have more than one account, make sure you are signing into the same one that you used when making a reservation or a purchase. If you need to you can move trips to consolidate with the account you purchased the Furkot Pass for.

3. Check if you are eligible for a reward and claim your free Furkot Pass if you are here.

4. If you are not seeing the reward option still, contact us at trips@furkot.com. Invite us to share a trip which you planned when you made a reservation or a purchase. Provide the confirmation for reservation or a receipt for a purchase. We may ask for additional information and share what you provided with the vendor as we try to determine what happened.